Refund Policy

Last updated: 19 October 2026

Simple and fair. Here is exactly how refunds work.

1. Our promise

We want you to feel the Service is worth it. If it is not, we would rather give your money back than keep an unhappy customer.

2. 14-day refund

If you are on a paid plan and are not satisfied, email us within 14 days of your first payment and we will refund that payment in full, no questions asked.

3. Renewals

Renewal payments are not automatically refundable, because you can cancel any time before a renewal to avoid being charged. If a renewal caught you by surprise, email us within 7 days and we will look at it fairly.

4. How to request

Email hello@facelessgoldmine.com from your account email with the word “refund”. Refunds go back to your original payment method, usually within 5–10 business days.

5. Exceptions

We may decline a refund where there is clear abuse of the policy, for example repeated subscribe-and-refund cycles.